Why Choose Us?
Your business depends on your IT systems. Sandwire Technology Group delivers dynamic technology that fuels your success. Here are just a few of our benefits to Long Island, Queens and Manhattan businesses.
- Quick Response –
- Emergency response time is one hour or less, guaranteed (generally within 15 minutes)
- Calls are assessed and escalated based on priority
- After hours and on weekends, emergency messages are left on the tech voicemail and receive a callback in 15 minutes or less
- At all times, emailing our support team creates a ticket that gets prioritised and serviced according
- Reputable – Sandwire Group has been around since 1998, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
- Experienced – We hire seasoned, professional senior technicians with at least 5-10 years experience. We provide all of our technicians with educational opportunities to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
- Business Savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One-Stop Shop – We handle all aspects of your IT including hardware and software management, vendor relationships, internet connectivity and maintenance renewals. We protect your business with best-in-class cyber security software and compliance solutions. We provide the latest in internet telephony with BlueVoice VoIP, a division of Sandwire Group… It is all right here!
- Proactive – Our service philosophy is to be proactive, not reactive. With state-of- the-art network monitoring and management, we oversee your network 24/7 to identify and the issues BEFORE they become problems, rather than putting out fires.
- Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors to get the job done right!
- No Geek-Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Add our technology experts to your company’s team when:
Sandwire’s clients typically have 10 to 100 devices or users and rely on their computers, network, and internet for daily operations. Most of our clients have a specialized business application that they use to run their business and rely heavily on that software being operational. We specialize in the healthcare sector and other professional services like law, accounting and financial services. We also represent a broad cross-section of other industries including, but not limited to, manufacturing, nonprofit, real estate, transportation and insurance.
- You want to focus on your business, not the technology.
- Your phone system is outdated, inflexible and service is expensive.
- You need better reliability and security for your computer network.
- You know that computer downtime costs you money.
- You need to be certain your data is always backed up, period.
- You are worried about being targeted by cyber criminals – losing data, being held up for ransom, breaching sensitive information.
- You need to fully support and secure your employees to work remotely.
- You believe that paying to prevent problems is more efficient than paying to fix problems.
- Your industry requires that you meet compliance regulations and be able to prove you keep current with enforcement.